Shipping Policy

Shipping Policy

Welcome to CarelineShop, your go-to destination for wellness and self-care. Here, we strive to provide a seamless shopping experience, including efficient and reliable shipping services. Please take a moment to review our Shipping Policy to better understand the details of how we handle shipping.

**1. Processing Time: Orders are typically processed within 1-2 business days after payment confirmation. During peak seasons or promotional events, processing times may vary, and we appreciate your patience.

2. Shipping Rates: Shipping costs are calculated based on the weight of your order and the destination. You can view the shipping charges during the checkout process before finalizing your purchase.

3. Shipping Destinations: CarelineShop currently offers shipping to both domestic and international destinations. Please note that shipping times and rates may vary based on your location.

4. Delivery Timeframes: The delivery time for your order depends on your location and the shipping method selected during checkout. Standard shipping within the continental United States typically takes 3-5 business days. International shipping may take longer, and specific delivery times will be provided during checkout.

5. Order Tracking: Once your order has been dispatched, you will receive a confirmation email containing a tracking number. You can use this number to monitor the status and location of your shipment. Tracking information is also accessible through your CarelineShop account.

6. Customs and Duties (International Orders): For international orders, please be aware that customs duties and taxes may apply upon arrival in your country. These charges are beyond our control and are the responsibility of the customer. Be sure to check with your local customs office for information on any potential fees.

7. Shipping Partners: We work with reputable shipping partners to ensure the safe and timely delivery of your orders. However, please note that occasional delays may occur due to unforeseen circumstances such as weather conditions or customs inspections.

8. Address Accuracy: To avoid delivery issues, please ensure that your shipping address is accurate and complete. We cannot be held responsible for orders shipped to incorrect addresses provided by the customer.

9. Lost or Stolen Packages: In the unfortunate event that your package is lost or stolen, please contact our customer support team at support@carelineshop.com. We will work with you to initiate an investigation and resolve the issue promptly.

10. Shipping Promotions: From time to time, CarelineShop may offer free shipping promotions. These promotions, if applicable, will be clearly communicated on our website and during the checkout process.

We appreciate your trust in CarelineShop. If you have any further questions or concerns regarding our Shipping Policy, feel free to contact our customer support team for assistance. Your satisfaction is our priority, and we are here to make your self-care journey as enjoyable as possible.